Big Sister Personalized Elephant This adorable personalized plush elephant is a great gift for the big sister when a new baby arrives! HOW TO CUSTOMIZE: Select your ELEPHANT COLOR Enter Personalization: -Big Sister’s Name Other colors may be available. Please message us for availability. If you are completing your purchase via the Etsy App & don’t see a personalization box please include the personalization details in the ’note to seller’ section at checkout. ABOUT THIS ITEM: The elephant is personalized using high quality heat-transfer vinyl that is applied using a commercial grade heat press. You can be confident that the letters & numbers will not come off! Elephants are approximately 9 tall & approximately 11 wide from ear to ear, 8" wide from foot to foot. Would you like to customize the design colors? Send me a message & I’d love to help :) No returns or exchanges for personalized items But please let me know if there are any issues! Due to different computer monitors/calibrations colors may vary slightly from the picture. SHIPPING: If you need your order by a specific date, let us know in the notes to the seller box! Our packages are shipped via USPS. in the continental US, First Class Mail Class typically takes 2-5 business days to arrive, Priority Mail typically takes 2-3 business days, & Priority Mail Express takes 1-2 business days. These time frames are not guaranteed, they are estimates. Our processing time is 1-2 weeks. This is the time it takes us to hand make your order. Etsy provides an estimated delivery date at checkout. This is not guaranteed, but is approximately when your package will arrive. Dylan Stone Design aims to be a sustainable Etsy shop. We use recycled materials for shipping when possible. SHOP POLICIES: Because each product we create has been custom made, we do not accept returns or exchanges on any products. Shipping addresses cannot be changed after the order has been placed. If there is an issue with your order, we must be notified within 48 hours of delivery. We do not reimburse for orders that are lost, stolen, or mis-delivered during transit. If your item was damaged in transit, send us a photo of the item & the packaging it came in within 48 hours of delivery. Personalization changes made after an order is placed are not guaranteed, but message us ASAP to see if it’s possible. Delivery dates are estimates & are not guaranteed. Order in advance if you need your order by a certain date. If a package is returned to us for any reason, it is the responsibility of the customer to cover the cost of the new shipping label. If we have any questions about your order, we will message you as soon as possible. If there is no response within 48 hours, we will move forward with your order using our discretion. Dylan Stone Design strives to be eco friendly. When possible, we use recycled materials for shipping. Images shown in listings are examples & actual items may appear different once made. We want you to be happy
