Bratz shoes/boots have been hand washed & air dried… they do show normal wear & tear… some do have scuff marks and/or scratches from being played with…. Disclaimer: Please note that these items are used… & have been played with… The item is not authenticated… We do our best to ensure the quality of all our sales & describe each item accurately; however, we are not experts in any field. Item may contain unseen flaws not noted in the description…We clean each & every doll or box to remove marks, marker, ink, crayons, dirt, dust, etc… sometimes we may miss something & sometimes the stain may not come off the doll or box… All items are sold AS IS… Please read our store policies before placing your order… Bratz Caramel & Brown Boots