Handmade & Made to Order Custom Handwritten gifts that can last a lifetime, you really cannot go wrong! We take a personalized message you send to us using the actual handwriting of the person who wrote it, digitize the message then use a permanent vinyl on the glass for a memory that will last a lifetime. Whether you opt to use a handwritten note from a child or the love letter of a groom to his bride on her wedding day, their vows or a loving wish from a relative passed, the possibilities are endless, but the sentimental value is immeasurable. The box in the second picture was created using a message from my late grandmother to me. She always sealed her message with a kiss, that will now be frozen in time. To Order Choose your box color & size. Choose your preferred vinyl color in the personalization box. Add the item to your cart & complete checkout. Attach an image of the handwritten message you would like to be put on your shadow box in an Etsy message sent to me. We will take care of the rest. If you don’t see the color or size that you would like in stock, message us & we will do our best to get it for you! Double check your shipping address before submitting your order, we cannot change it after you make your purchase. Product colors may appear slightly different on your computer monitor or phone screen than they do in person because of brightness, monitor settings, etc. Keep this in mind when placing your order. SHIPPING: If you need your order by a specific date, let us know in the notes to seller box! Our packages are shipped via USPS. in the continental US, First Class Mail Class typically takes 2-5 business days to arrive, Priority Mail typically takes 2-3 business days, & Priority Mail Express takes 1-2 business days. These time frames are not guaranteed, they are estimates. Our processing time is 1-2 weeks. This is the time it takes us to hand make your order. Etsy provides an estimated delivery date at checkout. This is not guaranteed, but is approximately when your package will arrive. Dylan Stone Design aims to be a sustainable Etsy shop. We use recycled materials for shipping when possible. SHOP POLICIES: Because each product we create has been custom made, we do not accept returns or exchanges on any products. Shipping addresses cannot be changed after the order has been placed. If there is an issue with your order, we must be notified within 48 hours of delivery. We do not reimburse for orders that are lost, stolen, or mis-delivered during transit. If your item was damaged in transit, send us a photo of the item & the packaging it came in within 48 hours of delivery. Personalization changes made after an order is placed are not guaranteed, but message us ASAP to see if it’s possible. Delivery dates are estimates & are not guaranteed. Order in advance if you need your order by a certain date. If a package is returned to us for any reason, it is the responsibility of the customer to cover the cost of the new shipping label. If
