Thank you for choosing Green Dragon Minis. i am committed to providing an amazing product at a great price. Couple that with a level of customer service that is second to none, & you will be more than happy with your purchase. If not, I will make it right. Models with multiple pieces will be shipped unassembled for protection of the model during shipping. All models are printed in a high quality resin called Hero Tough from 3D Resin Solutions that retains flexibility & has higher impact resistance than cheaper resins. Models can still be broken if mishandled. Models will be removed of supports, cleaned & cured. Some very delicate pieces may arrive with some supports still in place to aid in structural integrity. Images may be renders of the model & physical prints may differ slightly. We are happy to provide examples of our work if the listing does not have a physical print displayed. 3D prints are made to order and, by their nature, are somewhat unique. It is expected that there will be some variation between prints. All prints are reviewed & cleaned up of supports & support marks may be sanded off prior to shipment. It is possible that some amount of additional cleanup of the model is necessary before paint if we happen to miss something. Source models are copyright Rn Estudio, provided as an officially licensed seller. Renders in listing pictures are not actual pictures of finished products. Appearance may vary. Ettin 100mm Tall Rn Estudio 32mm Scale Dnd Miniature | Dungeons & Dragons Mini Sci Fi Fantasy Resin