This heartfelt shadowbox frame is a perfect gift for anyone or yourself experiencing the difficult loss of a pet. Features the saying “Your Wings were ready but our hearts were not.” Select your favorite frame color & background. Customize with pet’s name for no additional charge. A collar or other items can be added to the display along with your favorite photo to memorialize your beloved friend. (Photo not included) We appreciate your support of our small business. Most orders are shipped out within 24 hours of placement. Please promptly provide your customization information after ordering so that we may quickly begin your order fulfillment. Because most items are customized, they are non-refundable. Please pay attention to measurements prior to purchasing. If I have made a spelling error on your item, please contact me via message with a photo & I will make it right! I package my items extremely well to avoid any damages in transit, but if your item is broken when it arrives please reach out via messages with a photo. Pet Memorial, Loss Gifts, Personalized Dog Frame, Gift, Bereavement, Sympathy, Memorial Frame