Our engraved anodized aluminum key chains are a great gift idea for all occasions, from a 16th Birthday, to Christmas stocking stuffers, it even makes a great groomsman, or bridesmaid gift. PRODUCT DETAILS Total Diameter is 3 Can only be engraved on ONE SIDE TO ORDER: 1. Choose your color & design carefully from the drop-down menus. 2.If ordering one of the Monogram Designs, please provide the initials you want engraved in the ExACT ORDER you want them engraved in the customization box provided. 3.If you are requesting a Custom Design, please give us as much detail as you can in the customization box provided. Please include a little back story & who the item is for….this helps expedite the design process. We will reach out via messages with any questions. If you already have the artwork, please send it to us via Etsy messages to expedite your order. Failure to check your messages for design approval WILL DELAY your order. We are NOT responsible for delays due to failure to respond, & WILL NOT issue refunds due to failure to communicate with us 4.Add item to your cart & follow the checkout process when you are ready. Be sure to check your messages in the coming days for design approval. WHOLESALE We do offer wholesale rates in some cases. This is based on the product & quantity of the order. When we can buy in large quantity, we forward that savings on to you as long as all the mugs are ExACTLY the same design. Please reach out to us via Etsy Messages with wholesale questions. Thank you! SHIPPING IMPORTANT TO KNOW: EFFECTIVE 11/22/2019 WEST COAST-(AK-CA-OR-WA-HI - ID-AZ-UT-NM) ALL West Coast Orders with FREE SHIPPING will ship FEDEx GROUND & may take a few extra days to arrive (up to 7 days) Your tracking number will be provided to the email you used when placing your order when your order PHYSICALLY SHIPS. If you require faster SHIPPING you can choose PRIORITY or ExPRESS at checkout, however the higher shipping rates will be your responsibility & will not be covered by Rustic Route Designs If your order requires INTERNATIONAL SHIPPING - your shipping charges will be calculated at checkout & you tracking will be provided in an email from Etsy when you order ships. PROCESSING TIME At Rustic Route Designs we make processing & shipping speed our top priority. We know that when you fall in love with a personalized product, you would like to receive it as soon as possible. Orders will be produced & shipped within 3-7 business days; however, we usually produce & ship within 48 to 72 hours when it is not a busy time of year. If you need to have your item shipped overnight, please send us a message via Etsy Messages & we will send you a PayPal request for the remaining balance. CANCELLATION POLICY Contact Rustic Route Designs within 24 hours of placing the order If the order has not shipped, we will gladly cancel the order. If the order has already been produced & shipped, we cannot accept a cancellation as all of our designs are permanent & cannot be
