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At Korena Loves, we believe in giving gifts as unique & special as those receiving them. Our custom personalized jewelry is the perfect gift for anyone on your list… including you! Spending our days surrounded by inspirational quotes of faith, love & happiness is our business & our joy. We hope the pieces we make will bring joy to those who receive them as well. Gena & Kori | VERY IMPORTANT SERIOUSLY NEED TO KNOW | ► Please review these instructions carefully prior to ordering. ► Our photos are meant for examples & inspiration only. ► Your custom jewelry will be made to order based on the specifications you provide during checkout. ► We carry no standing inventory & produce our jewelry only when ordered so there is no proof. Production will generally begin without additional conversations or emails. ► Keep in mind custom crafted jewelry is seldom perfect or evenly spaced. Font & graphic sizes will vary based on character counts & graphic requests. These characteristics are all part of the charm & should not be considered defects. ► As each item is custom produced uniquely for you, refunds & exchanges are not available unless an error was made by Korena Loves. ► We are unable to accept cancellation or change requests after your item has gone into production. | MEASUREMENTS & MATERIALS ► Surgical Stainless Steel Pendant Diameter is 23 mm {.86"} ► Gold & Rose Gold chains are 18" Surgical Stainless Steel chain in a rolo design with lobster claw clasp ► Silver chains with the round pendant & the long 4 sided bar pendant are Surgical Stainless Steel chain in a rolo design with an adjustable clasp to 22" ► Chains on other necklace styles 18" Surgical Stainless Steel chain in a rolo design with lobster claw clasp ► Dog tags have a 22" ball chain with a ball chain clasp ► Do to sourcing & inventory restrictions it may be necessary for Korena Loves to on occasion substitute chains with these two different types of closures. | ORDERING INSTRUCTIONS | ► Below are a few simple & concise examples of how best to share your personalization instructions: ► ExAMPLE ONE FRONT: QUOTE SHOWN FRONT GRAPHIC: GRAPHIC SHOWN BACK: Love, Mom BACK GRAPHIC: 7TH CROSS ► ExAMPLE TWO FRONT: This too shall pass FRONT GRAPHIC: 5th CROSS GRAPHIC BACK: You are stronger than you think BACK GRAPHIC: ANCHOR GRAPHIC ► ExAMPLE THREE FRONT: Chosen FRONT GRAPHIC: STAR OF DAVID GRAPHIC BACK: Never forget how much we love you, Mom & Dad BACK GRAPHIC: 1ST HEART GRAPHIC | RAVES & REVIEWS | ► “I love my necklace that I had both of my grand daughter’s name etched on it separated by a heart. I have received a lot of compliments on my necklace that I proudly wear! I will order more for gifts in the future.” ► “This is the perfect gift for your wife to hold on to a part of you while you’re overseas!! She loved it!!” ► “Best mother’s day present ever! Fast shipping also” We hope this information helps you in choosing your Korena Loves jewelry & sincerely